“Thank you for using our Customer Support Center! ”
We take our customer support very seriously and want you to be totally satisfied with our products and services.
When you purchase our products, we try to make everything run as smoothly as we can – although we’re only human, and sometimes things go a little wrong. BUT,
we’ll be here to support you through it and get you up and running.
Our support staff is online between Mon-Fri 9am - 5pm (GMT+8) , and they will answer your ticket in the order that it comes in. All tickets are usually taken care of within 24 business hours unless your ticket is submitted during a holiday or on a weekend.